Returns & Exchanges

We want you to love your eco-friendly products as much as we love the planet, so if you aren't 100% satisfied, we offer a 30-day money-back guarantee. Whether it's toilet paper or paper towels, we'll make sure you're taken care of without any hassle.

Return Process

• 1.
  Contact Our Support Team

  Send an email to our customer service team with your order number and the reason for your return to initiate the process.

• 2.
  Receive Your Return Label

  Once approved, we will provide you with a prepaid shipping label to send any unopened items back to our warehouse.

• 3.
  Pack and Ship

  Securely box up your items, attach the provided label, and drop the package off at your nearest designated shipping carrier location.

• 4.
  Get Your Refund

  As soon as our team receives and inspects your return, we will process a full refund to your original payment method within 5-10 business days.