Frequently Asked Questions
Everything you need to know about our eco-friendly rolls.
What makes your toilet paper eco-friendly?
Our products are made from 100% recycled paper or forest-friendly bamboo. We never use virgin trees, and our packaging is plastic-free and carbon neutral.
How long does shipping take within the USA?
Standard shipping typically takes 2-7 business days depending on your location. We ship from local warehouses across the country to reduce our carbon footprint.
Can I set up a subscription for regular deliveries?
Yes! You can choose your delivery frequency (every 4, 8, or 12 weeks) to ensure you never run out. Subscriptions can be paused, skipped, or canceled at any time.
Is your toilet paper safe for septic tanks?
Absolutely. Our TP is biodegradable and designed to dissolve quickly, making it perfectly safe for septic tanks and most plumbing systems.
What is your return policy?
If you aren't 100% satisfied, we offer a 30-day money-back guarantee. Simply contact our support team and we will help you with a return or refund.
Where do the profits go?
We donate 50% of our profits to clean water and sanitation non-profits around the world, helping to build toilets for those in need.